Information and Technology Senior Specialist (ITSS)
Terms of Reference for Contractor Mandate
The World YWCA seeks a visionary, feminist, and solutions-driven Information and Technology Senior Specialist (ITSS) to advance our global operations, enhance digital tools, and strengthen our digital and technological systems. This role is essential to implementing the World YWCA’s Strategic Framework 2024–2027, ensuring technology is leveraged to amplify our advocacy, organisational efficiency, and global reach. This mandate is critical in the organisation’s efforts to improve internal and external systems, including fostering digital safety, improving data workflows, advancing user-centred platforms, and optimising communication tools that align with the World YWCA’s values and mission.
The ITSS will work remotely, report to the Senior Director of Strategy and Operations, and collaborate with other World YWCA team members, contractors, and external service providers. The ITSS will support the implementation and strengthening of the technology and systems work that forms the basis of several plans for the Strategic Framework 2024-27, which was passed at the World Council in 2023. The ITSS will use their judgement to coordinate tech support through the World YWCA service provider.
The position holder must be able to prioritise their work according to adapting factors, communicate effectively both orally and in writing, and complete their work under pressure and time constraints. The ITSS must be able to work collaboratively with the global roles in World YWCA to ensure integration across the priorities, key initiatives and yearly work plans.
This mandate will be part of a global, remote team that works during various time zones. Teaming in the remote World YWCA environment requires engagement via email, a secondary texting software platform, an internal community social platform, and audio-visual platforms. This role requires flexibility in balancing availability to deliver on the mandate. All team members are expected to make a constant effort to enhance their cross-cultural communication skills, their awareness to cross-cultural barriers and opportunities, and a conscientious approach to what it takes for a team to thrive in a remote, global, cross-cultural team setting.
Engagement Terms
Location: Remote (with limited to no travel).
Contract Type: Contractor mandate (12-month term, deliverables-based, renewable based on performance and funding). – Contractors must have the right to work remotely in their country of operations. The World YWCA is formally incorporated in Geneva, Switzerland.
Compensation Range: CHF 6000-7000 per month (inclusive of tax and dependent on location).
Application closing date: March 16, 2025
CLICK HERE -> Terms of Reference